nawab 88's Privacy Policy

1 Introduction and Scope

nawab 88 is an online gaming and betting platform operated for Bangladeshi users. This Privacy Policy applies to the nawab 88 website, mobile application, and all associated services.

By using our platform, you are considered to have consented to the collection, use, and processing of information as described in this policy. Other legal terms related to use of the service are detailed in our Terms and Conditions.

This policy is available in English and Bengali. In the event of any conflict, the Bengali version will be considered applicable.

2 What Information We Collect

nawab 88 collects the following types of information as needed to provide its services:

2.1 Identity Information

• Full name and date of birth
• National ID or passport number (for identity verification)
• Email address and mobile number
• Username and password (encrypted)

2.2 Financial Information

• Details of deposit and withdrawal transactions
• Information sent via bKash, Nagad, Rocket, Upay, or bank transfer (card numbers are not stored)
• Account balance and betting history

2.3 Technical and Activity Information

• IP address, browser version, and operating system
• Device ID and login time and date
• Time spent on the platform and pages visited
• Gaming activity and betting patterns

3 How We Collect Information

nawab 88 collects your information in the following ways:

3.1 Information You Provide Directly

Information you provide yourself during account registration, identity verification (KYC), deposit or withdrawal requests, and when contacting the support centre is collected directly.

3.2 Automatically Collected Information

When you browse our platform, certain information is collected automatically through cookies, log files, and similar technologies. This information is primarily used to improve platform performance and prevent fraud.

3.3 Information Received from Third Parties

Some verification information may be received from approved third parties as part of identity verification or anti-money laundering (AML) processes.

4 Purpose of Using Information

Collected information is used for specific and limited purposes. nawab 88 uses your information to:

• Create, manage, and secure accounts
• Process deposit, withdrawal, and gaming transactions
• Fulfil identity verification and anti-money laundering obligations
• Provide customer support via live chat and email
• Manage bonus offers, the VIP programme, and promotional benefits
• Detect and prevent fraud, multiple accounts, and misuse
• Evaluate and improve the technical performance of the platform
• Monitor user activity under our Responsible Gaming policy

Your information will not be used for purposes beyond those listed above. If it becomes necessary to use your information for a new purpose, you will be notified separately.

5 Data Storage and Security

nawab 88 uses industry-standard security measures to keep your information safe. Our servers are protected by SSL (Secure Socket Layer) encryption technology, which prevents any unauthorised access during data transfer.

5.1 Retention Period

Information is retained for as long as your account is active. Even after an account is closed, information may be retained for a set period to fulfil legal obligations and resolve disputes.

5.2 Security Measures

• All sensitive information is stored in encrypted form
• Passwords are never stored directly — they are kept only in hashed form
• Firewalls and access controls are active to prevent unauthorised access
• Regular security audits are conducted
• Only staff members who require access are granted access to your information

5.3 Response to Data Breaches

In the event of a data security breach, nawab 88 will promptly notify affected users and take all necessary steps to address the situation.

6 Sharing Information with Third Parties

nawab 88 does not sell your personal information or transfer it to third parties for any commercial purpose. However, information may be shared in the following limited circumstances:

6.1 Service Support Providers

Payment processors (bKash, Nagad, Rocket, Upay, and banking partners), identity verification providers, and technology service providers receive only the information required to carry out their specific services. These organisations are contractually bound to uphold our privacy standards.

6.2 Legal Obligations

Information may be disclosed when required to comply with court orders, lawful requests from government authorities, or applicable laws.

6.3 Fraud and Misuse Prevention

If serious fraud or criminal activity is detected, relevant information may be transferred to law enforcement agencies.

7 Cookies and Tracking Technologies

nawab 88 uses cookies and similar tracking technologies on its platform. Cookies are small text files stored on your device that help improve the quality of the service.

7.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: Used to remember your preferences (language, theme).
• Analytics Cookies: Collect statistics on platform usage to help improve the service.

7.2 Cookie Controls

You can accept or decline cookies from your browser settings. However, disabling essential cookies may cause some platform features to not work correctly.

8 User Rights

Every user registered on the nawab 88 platform has the following rights regarding their own information:

8.1 Right to Access Information

You may send a request to the support centre to find out what information we hold about you.

8.2 Right to Correct Information

If any information in your profile is incorrect, contact the support team to have it corrected.

8.3 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you can change your communication preferences from account settings or notify the support centre directly.

8.4 Right to Lodge a Complaint

If you have any concerns or complaints about how your information is being handled, contact our support team. You can also find answers to common questions on our FAQ page.

9 Account Closure and Data Deletion

If you wish to close your account at nawab 88, please contact our support team. Upon receiving the account closure request, the following process is followed:

• The account will be deactivated and access to the platform will be removed.
• Any remaining balance will be returned to the registered payment method.
• Information required to fulfil legal and regulatory obligations will be retained for the specified period.
• After this period, your personal information will be securely deleted or anonymised.

Information for accounts self-excluded for responsible gaming reasons is retained until the exclusion period ends.

10 Protection of Minors

nawab 88 strictly prohibits anyone under the age of 21 from using the platform. We do not knowingly collect any personal information from users under the age of 21.

Age is verified at registration. If a user registers using false information and it is subsequently confirmed that they are under 21, the account will be immediately closed and the associated information will be deleted.

If a parent or guardian suspects their child is using this platform, please inform our support team immediately.

11 Changes to This Policy

nawab 88 may revise this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the policy will be updated. For significant changes, you will be notified via your registered email or through a notice on the platform.

Continued use of the platform after any changes will be considered as your agreement to the updated policy. It is therefore recommended that you review this page periodically.

12 Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through the channels below. The nawab 88 support team is available 7 days a week, 24 hours a day, in both Bengali and English.

Use our platform safely and responsibly. To learn more about us, visit our About Us page.